Irrespective of the fact that the web hosting service supplied by the different companies seems identical, each provider has a customized platform with its own tweaks and different ways to perform certain things. In cases like this, an extensive knowledge base will be pretty useful both for persons with little or no prior experience and for technically proficient individuals who will sooner or later find out how given procedures are executed, but will lose valuable time in the process. The objective of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and effort. The result is more pleased clients, as they can quickly find the info they’re looking for, and considerably less work for the support staff, because usually most of the inquiries and difficulties that clients have are already described in the knowledge base. In case the articles are properly written and cover more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Hosting
If you buy a shared hosting
plan through our company, you’ll obtain access to our exhaustive online help documentation where you will see information on just about everything connected with our hosting plans. The topics encompass anything from how to create an e-mail address on your phone, to how to do various things using an .htaccess file. The articles are written in an easy-to-understand way and feature elaborate manuals on how to perform a particular operation within your Hepsia Control Panel. You can also find info that’s not related directly to Hepsia, for example one that concerns web applications on your PC. The entire list of articles will be located in the Control Panel’s Help section, but those that are related to a certain section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to find out practically everything connected to your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting
feature in-depth technical documentation where you will see info about all the functions that our custom-built Hepsia Control Panel comes with, as well as solutions to various questions and predicaments that you could face. All user manuals include elaborate instructions, which means that you won’t need to worry about skipping something if you’re aiming to export a MySQL database, for instance. The troubleshooting articles include a number of different viable causes of particular problems and the solution for each and every one of them, so in case you’re not able to send email messages although you have the right settings, for example, you can swiftly see what the reason might be and fix the problem with a few mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in every single section. If you wish to look through all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.