A 99.9% Server Uptime
We’ve set up our shared hosting platform using reliable hardware and heavily tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on each of our physical machines in order to ensure optimal safety and stability. We’ve installed several anti–DDoS mechanisms together with highly efficient firewall programs to make sure our internal network is invincible and safe.
Our shared hosting packages plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s vital that you also set up your own network architecture. Because of this, we built a custom–configured internal network in all our data center facilities. Relying on premium–quality Juniper switches and routers, our internal network allows for flabbergastingly fast data transfer speeds and is also completely redundant.
Thus, you will enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, irrespective of which web hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to lessen all potential risks with our cloud hosting plans and although we provide excellent client support, there are cases when the client simply isn’t pleased with what we offer. Or he wants to switch to a more robust web hosting service, such as a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not satisfied, you will receive a full refund.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you probably know how aggravating this can be, particularly if your site is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here and they will get back to you in less than one hour. And the best thing is that their average response time is less than twenty minutes!