Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section included in your Web Control Panel offers a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you may possibly stumble upon, they are contributed by our support team of competent technicians.

  • Top quality support service

  • Video Tutorials

  • For all of you who would rather find out how to take care of a typically encountered problem by watching an educational video clip, we have added a selection of video tutorials to our Web Control Panel. All the videos are concise and easy to comprehend. They offer step–by–step presentations of different website management activities.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client support service with a 1–hour ticket response guarantee. A group of knowledgeable techs will be available to you to respond to all the queries that you might possibly have. During non–peak times, an answer will be supplied within just twenty minutes.