1 hour ticket response
We are focused on supplying a swift and adequate solution to every helpdesk ticket submitted by a customer. Our proficient customer support team representatives will examine your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average support ticket response time has proved to be twenty minutes.
A Topflight Support Service
Each member of our customer support staff has many years of experience in the shared hosting packages field and most of them have worked for us for at least 5 years. They are all eager to respond to all your queries in the most proficient way possible.
An Easy–to–Browse Help Section
In the Web Control Panel you’ll find an easy–to–browse Help Center section where you can get quick tips on how you can use our services. You can get the answers to your questions in the F.A.Q. library, see more info in the web hosting account management articles or check out our how–to video tutorials.